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Frequently Asked Questions

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100% Confidential Licensed Investigators ★★★★★ 4.9/5 Rating Free Consultation 24/7 Available
Star Detective Agency offers a complete range of investigation services including matrimonial investigation, pre-matrimonial verification, post-matrimonial investigation, loyalty test, extramarital affair investigation, surveillance services, corporate investigation, employee verification, background verification, missing person investigation, financial fraud investigation, cyber investigation, divorce case investigation, and undercover investigation. We operate across Mumbai, Goa, and all of India.
You can reach us directly via WhatsApp or phone call. Our Mumbai office number is +91 99304 10028, and our Goa office number is +91 98197 82883. We respond to WhatsApp messages within minutes, even outside business hours. You can also email us at stardetectiveagency.office@gmail.com.
Absolutely. Confidentiality is the cornerstone of our business. We follow strict data protection protocols, use encrypted communication channels, and never share client information with any third party. Your identity and the details of your case are protected at every stage of the investigation.
Investigation costs vary based on the type of service, complexity, duration, and geographical scope. We provide transparent pricing with no hidden charges. WhatsApp us at +91 99304 10028 for a free, no-obligation quote tailored to your specific requirements.
Investigation timelines depend on the type and complexity of the case. Simple background verifications may take 3-5 days, while complex surveillance or corporate investigations can take 2-4 weeks. We provide estimated timelines during the initial consultation and keep you updated on progress throughout.
Yes, while our primary offices are in Mumbai and Goa, we operate across all of India through our nationwide network of experienced investigators. We handle cases in Delhi, Bangalore, Pune, Chennai, Hyderabad, Kolkata, and all other cities and towns.
Yes, all our investigation reports are prepared in formats that are admissible in Indian courts. We follow proper evidence documentation protocols including chain-of-custody procedures, time-stamped recordings, and investigator declarations. Our reports have been successfully used in Family Courts, Civil Courts, and Criminal Courts across India.
Our team includes former law enforcement officers, certified forensic accountants, digital forensic experts, and experienced field investigators with 5-20 years of experience. All investigators undergo regular training in surveillance techniques, legal compliance, evidence handling, and emerging investigation technologies.
Yes, we provide regular progress updates and interim evidence to our clients throughout the investigation. You can receive updates via secure WhatsApp messages, encrypted email, or in-person meetings at our office. We believe in keeping clients informed at every stage.
Yes, hiring a private investigator is completely legal in India. Private detective agencies operate within the framework of Indian laws. At Star Detective Agency, we strictly adhere to all applicable laws including the Indian Evidence Act, IT Act, and privacy regulations. We never use illegal methods to gather information.
We cover all areas across Greater Mumbai including the entire Western Railway line (Churchgate to Virar), Central Railway line (CSMT to Kasara), Harbour line (CSMT to Panvel), Thane, Navi Mumbai, and all key areas like Andheri, Bandra, Borivali, Powai, BKC, Worli, Lower Parel, and over 120 other locations.
Yes, we offer a free initial consultation where you can discuss your concerns and understand how we can help. Simply WhatsApp us at +91 99304 10028 or call us directly. There is no obligation to proceed after the consultation.
You may need a private investigator if you suspect your spouse of infidelity, need to verify someone's background before marriage or business partnership, have a missing family member, suspect employee fraud, need evidence for legal proceedings, or want to investigate any suspicious activity. If you're unsure, our free consultation can help you decide.
We accept all major payment methods including bank transfer (NEFT/RTGS/IMPS), UPI payments, cash, and cheque. For corporate clients, we also offer invoice-based billing with flexible payment terms. All payments are tracked with proper receipts.
Yes, through our network of international investigation partners, we can conduct investigations in major countries worldwide. International cases typically involve digital investigation, overseas asset tracing, and background verification. Contact us to discuss the specific country and nature of investigation needed.
If our investigation does not reveal any concerning findings, that itself is a valuable result — it means your concerns may have been unfounded and you can proceed with peace of mind. We provide a complete report documenting all verification steps taken, regardless of the outcome.
Our investigators follow strict safety protocols including real-time check-in systems, team-based surveillance operations, secure communication channels, and emergency extraction procedures. Senior case officers monitor all active operations.
Yes, we regularly collaborate with lawyers, law firms, and legal teams across India. We can work under the direction of your lawyer to ensure our investigation aligns with your legal strategy. We also have a network of trusted legal professionals we can recommend.
Our overall success rate exceeds 95% for cases we undertake. For missing person investigations, our success rate is above 90%. These rates are achieved through our experienced team, advanced technology, nationwide network, and our commitment to never giving up on a case.
Getting started is simple. WhatsApp us at +91 99304 10028 or call us directly. You'll speak with an experienced case coordinator who will understand your situation, recommend the right investigation approach, and provide a transparent quote. Once you approve, we begin immediately.
10+
Years of Experience
5,000+
Cases Successfully Solved
95%+
Investigation Success Rate
4.9 ★
Average Client Rating
By Service

FAQs by Investigation Type

Find specific answers about each type of investigation we offer.

Matrimonial Investigation

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Our matrimonial investigation includes verification of family background, financial status, education, employment, social reputation, lifestyle habits, previous relationships, criminal records, and character assessment. We provide a comprehensive report with photographic evidence and documented proof.
A standard matrimonial investigation typically takes 7-14 days, depending on the depth of verification required and the geographical locations involved. Urgent cases can be expedited with our fast-track service.
Absolutely not. Our matrimonial investigations are conducted with complete discretion. The subject and their family will never know they are being investigated. We use covert methods that ensure zero detection.
Yes, we specialize in verifying claims made on matrimonial portals like Shaadi.com, BharatMatrimony, and Jeevansathi. Our investigations have found that approximately 30% of profiles contain some degree of misrepresentation regarding income, education, or family status.
We offer flexible packages ranging from basic identity and address verification to comprehensive full-scope investigations. You can choose specific verification components based on your concerns and budget. WhatsApp us to discuss a customized package.
Yes, we investigate proposals from both sides — whether you need to verify a prospective bride or groom. Our team includes both male and female investigators who can discreetly operate in any social environment.

Pre-Matrimonial Investigation

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Pre-matrimonial investigation focuses specifically on the period before the marriage decision is finalized. It verifies all claims made during the proposal stage. Matrimonial investigation is a broader term that can include both pre and post-marriage checks.
Yes, with the rise of online matrimonial platforms, pre-matrimonial investigation has become very common. Families are increasingly aware of the risks of trusting unverified profiles. We handle hundreds of such cases annually from families across Mumbai, Goa, and all of India.
You typically need to provide the basic profile information of the prospective match — name, photo, address, and any details shared during the proposal. The more information you provide, the faster and more thorough our investigation can be.
Yes, we investigate NRI proposals extensively, verifying their claims about foreign education, employment, immigration status, marital history abroad, and financial situation. Through our international network, we can verify information in USA, UK, Canada, Australia, and the Middle East.
Common red flags include hidden previous marriages or divorces, exaggerated income claims, fabricated educational qualifications, undisclosed criminal records, concealed medical conditions, substance abuse issues, and significant misrepresentation of family financial status.

Post-Matrimonial Investigation

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Common signs include unexplained late-night absences, sudden secrecy about phone and social media, unexplained expenses, personality changes, decreased emotional intimacy, frequent business trips, new social connections they avoid discussing, and gut instinct that something is wrong.
Yes, all evidence we gather is documented in a format admissible in Indian Family Courts. Our evidence has been successfully used in thousands of divorce proceedings across Mumbai and Goa.
We use a combination of physical surveillance, electronic monitoring within legal bounds, social media analysis, and informant networks. Our methods are discreet — your spouse will not know they are being observed.
Our pan-India network allows us to seamlessly track subjects across cities. If your spouse travels to Delhi, Pune, Bangalore, or any other city, our local operatives continue the surveillance without interruption.
Yes, our cyber investigation team can analyse your spouse's digital footprint including social media activity, dating app usage, online communication patterns, and digital transactions — all within the bounds of Indian cyber law.

Loyalty Test Investigation

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Our loyalty tests are designed to be ethical and legal. We create natural social scenarios and observe genuine behaviour — we never use entrapment, coercion, or illegal methods. The goal is to observe how your partner naturally responds to social situations.
We design scenarios based on your specific concerns — social events, workplace interactions, online platform engagement, or everyday-life encounters. Each scenario is customized to fit your partner's personality and habits.
A loyalty test typically takes 1-2 weeks from planning to completion. The actual test scenario may span one or several encounters depending on the approach we design.
If your partner demonstrates loyalty, that is a positive outcome that should give you peace of mind. We document the entire process and provide evidence showing their appropriate behaviour, which can help strengthen your trust.
Yes, we have both experienced male and female operatives available for loyalty test assignments. The operative is carefully selected to match the appropriate age, appearance, and social context for the specific scenario.

Extramarital Affair Investigation

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We employ a multi-layered approach including physical surveillance, digital footprint analysis, communication pattern monitoring, social circle investigation, and financial transaction tracking to uncover evidence of extramarital affairs.
Yes, identification of the third party is a standard part of our investigation. We document their identity, background, address, and the nature of their relationship with your spouse, including photographic and video evidence.
You will receive time-stamped photographs, video recordings, GPS location logs, communication evidence within legal bounds, financial records, hotel documentation, and a comprehensive written report with our professional assessment.
Yes, our cyber team can investigate dating app usage including Tinder, Bumble, Hinge, and other platforms. We can determine if your spouse has active profiles and document any concerning interactions through legal investigation methods.
Our surveillance operatives are trained professionals with years of covert observation experience. They use unmarked vehicles, blend into environments naturally, and employ counter-detection techniques. Our teams have never been detected during operations.

Surveillance Services

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We offer mobile surveillance (following subjects), static surveillance (fixed-point observation), counter-surveillance (detecting if you are being watched), technical surveillance, digital surveillance, and aerial surveillance using licensed drones.
Yes, we operate 24/7 surveillance with rotating teams. Night operations use specialised low-light and infrared equipment for clear evidence even in darkness.
Our teams use professional HD cameras with telephoto lenses, night-vision devices, GPS tracking systems with legal authorization, covert recording devices, drone technology, encrypted communication systems, and mobile command units.
Yes, surveillance evidence documented by our professional investigators is regularly accepted by Indian courts. We follow proper evidence protocols including time-stamping and chain-of-custody documentation.
Surveillance costs depend on the number of operatives, equipment requirements, geographical coverage, and duration. WhatsApp us at +91 99304 10028 for a customised quote based on your specific needs.

Corporate Investigation

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We investigate embezzlement, procurement fraud, invoice manipulation, payroll fraud, intellectual property theft, data breaches, compliance violations, corporate espionage, and all forms of internal fraud.
Yes, we sign comprehensive Non-Disclosure Agreements before receiving any case details. All corporate investigations are handled with bank-level confidentiality.
Yes, our corporate investigations are conducted covertly. We can deploy undercover operatives, conduct discreet surveillance, and perform digital investigations without alerting subject employees.
Yes, our team includes qualified forensic accountants who can analyse complex financial records, trace fund flows, identify accounting irregularities, and prepare financial evidence for court proceedings.
Yes, beyond investigating active fraud, we offer fraud risk assessment, internal control evaluations, security auditing, and recommendations for strengthening anti-fraud frameworks.

Employee Verification

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Our standard verification covers identity verification (Aadhaar, PAN), address confirmation, educational qualification verification, previous employment verification, criminal record check, credit check, and professional reference verification.
Standard reports are delivered within 5-7 working days. Express verification services with 2-3 day turnaround are available for urgent hiring needs.
Yes, we handle bulk verification for companies of all sizes. We have processed verification for campus recruitment drives involving hundreds of candidates simultaneously.
Discrepancies are flagged immediately with severity levels (minor, major, critical). We investigate each discrepancy to confirm whether it is genuine misrepresentation or an administrative error.
Yes, we can integrate our verification process with your HRMS through API connections or provide reports in compatible formats. We work with all major HR platforms used in India.

Background Verification

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A comprehensive background verification covers identity documents, address history, educational qualifications, employment records, criminal history, financial background, social reputation, and reference checks.
For personal background checks (potential partner, domestic staff, tenant), we conduct verification discreetly without informing the subject. For employment checks, candidate consent is typically required.
Yes, domestic staff verification is one of our specialties. We verify identity, address, previous employment references, police records, and community reputation for maids, cooks, drivers, nannies, and security guards.
Yes, we verify business track record, financial health, litigation history, market reputation, existing debts, property ownership, and any red flags that could make them a risky business partner.
Our reports have a 99%+ accuracy rate because we verify every piece of information through multiple independent sources and cross-reference findings before including them in our report.

Missing Person Investigation

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For urgent cases, especially involving minors or vulnerable individuals, we activate our rapid response team within 2-4 hours. Early intervention dramatically increases success rates. Call us immediately at +91 99304 10028.
Our success rate exceeds 90%, achieved through our pan-India network, advanced tracking capabilities, experienced investigators, and police coordination.
Yes, we take on cold cases. Our digital investigation tools, social media tracking, and nationwide informant network have helped reunite families even after extended periods.
Yes, we work with local police when appropriate, especially in cases involving minors or suspected criminal activity. We also help families file FIRs and provide evidence to support police investigations.
We need recent photographs, last known location, known contacts, daily routines, phone number, social media profiles, financial information, and any circumstances surrounding the disappearance.

Financial Fraud Investigation

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We investigate corporate embezzlement, investment fraud, Ponzi schemes, insurance fraud, bank fraud, vendor fraud, payroll fraud, real estate fraud, tax evasion, money laundering, and cryptocurrency scams.
Yes, our forensic accountants specialise in tracing fund flows across multiple bank accounts, shell companies, and intermediaries, including across international borders.
We identify and document hidden assets including bank accounts, properties, vehicles, investments, and benami holdings. This enables your legal team to seek court orders for asset freezing and recovery.
Yes, our reports support criminal complaints under the Indian Penal Code, Companies Act, and other applicable laws. We can also provide expert testimony in court.
We use forensic accounting techniques including transaction pattern analysis, Benford's Law testing, duplicate payment detection, vendor master analysis, and financial ratio analysis to identify anomalies.

Cyber Investigation

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We investigate online financial fraud, social media impersonation, cyberstalking, data theft, email compromise, dating scams, online blackmail, sextortion, website hacking, and cryptocurrency fraud using certified forensic tools.
Yes, our cyber team uses advanced OSINT techniques, IP analysis, digital fingerprinting, and metadata examination to identify individuals behind anonymous accounts.
In many cases, yes. Our digital forensic experts use specialized tools to recover deleted data from phones, computers, and cloud accounts. Early intervention significantly improves recovery chances.
Yes, we prepare comprehensive cyber crime complaint documentation and assist in filing with Cyber Crime Police and through the National Cyber Crime Reporting Portal (cybercrime.gov.in).
Yes, all digital evidence follows forensic best practices with proper hash verification, chain-of-custody documentation, and compliance with the IT Act, 2000 and Indian Evidence Act.

Divorce Case Investigation

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Effective evidence includes photographic/video proof of infidelity, financial records showing hidden assets, documented proof of cruelty, witness testimony, communication records, evidence of substance abuse, and child custody environment assessments.
Yes, we trace bank accounts, fixed deposits, mutual funds, real estate, business interests, vehicles, insurance policies, gold holdings, and overseas assets. We also identify benami properties and hidden income.
Yes, many leading family law practitioners in Mumbai and Goa regularly refer clients to us. We coordinate our investigation strategy with your lawyer for maximum legal impact.
Yes, we conduct custody investigations documenting living environments, parenting practices, lifestyle factors, and elements affecting child welfare. These reports help Family Courts make informed decisions.
Yes, we document patterns of behaviour constituting mental cruelty including harassment, threats, financial control, social isolation, and emotional abuse with witness statements and communication proofs.

Undercover Investigation

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We conduct undercover operations for corporate theft investigation, supply chain fraud, workplace misconduct, industrial espionage detection, labour law compliance, counterfeit product investigation, and social circle infiltration.
Operatives are selected based on the target environment — matching age, appearance, language, technical skills, and social attributes. They undergo rigorous training in cover maintenance and evidence collection.
Operations typically last 2-4 weeks, though complex corporate investigations may require 1-3 months. Regular progress reports are provided throughout the deployment.
Yes, undercover investigation by private agencies is legal. Our operatives observe and document — they never instigate, entrap, or encourage illegal behaviour. All operations follow Indian law.
They can identify perpetrators, document fraud mechanisms, uncover collusion networks, gather first-hand evidence of misconduct, map criminal hierarchies, and provide actionable intelligence that external investigation cannot access.
Happy Clients

What Our Clients Say

"Star Detective Agency helped us verify the background of a prospective groom through a comprehensive pre-matrimonial investigation. Their detailed 40-page report covered family reputation, financial standing, education, and character — giving us complete peace of mind before the wedding. Highly professional and 100% confidential throughout."

R

Rajesh K.

Andheri, Mumbai

"After receiving a marriage proposal through a matrimonial website, we had concerns about the groom's family. Star Detective Agency conducted a thorough matrimonial investigation and uncovered that several claims on the profile were significantly exaggerated — including income and property ownership. Their investigation saved our daughter from a dishonest alliance. Truly grateful."

S

Sunita M.

Thane

"The pre-matrimonial investigation service saved our family from a potentially disastrous alliance. The prospective groom had concealed a previous marriage and ongoing court case. Star Detective Agency's thorough field work and document verification uncovered everything. I recommend them to every family considering an arranged marriage."

A

Anita D.

Borivali, Mumbai

"I was suspicious about my husband's late-night absences and Star Detective Agency handled my post-matrimonial case with utmost sensitivity. Within 10 days, they provided timestamped photographs and a detailed report documenting everything. The evidence was crucial for my legal proceedings. Their professionalism and empathy during such a difficult time was remarkable."

P

Priya M.

Bandra, Mumbai

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